We know how exciting it is to wait for your order, so we make it easy for you to check where your package is at any time.

How to Track Your Order
Once your order is placed, you will receive an order confirmation with your order number. After your order is shipped, we will send you a tracking number along with the courier details, so you can follow your package step by step until it reaches your door.

Steps to Track Your Order
Enter your order number and email address or phone number in the tracking box below, or use the tracking number sent to you by our courier partner to check the live status of your package.

Order Status Guide
Your order may show different stages such as order placed, order confirmed, packed, shipped, out for delivery and delivered. Each stage lets you know exactly where your order is in the process.

Delivery Time
Delivery time may vary depending on your location and the courier service. In most cases, orders are delivered within a few working days after shipping. Please note that delays can sometimes happen due to weather, holidays or courier issues.

Need Help With Your Order
If you cannot find your tracking details or your order status has not updated for a while, feel free to contact our support team with your order number. We will check it for you and get back to you as soon as possible.

Thank you for shopping with East Mark Online Seller. We are always working to get your order to you safely and on time.